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PARADISE CREATIONS HELP CENTER
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HOW LONG DO IT TAKE TO SHIP MY ITEM AFTER PAYMENT IS RECEIVED?Standard Processing time takes 1-3 business days not including weekends and holidays and then 3-5 business days with the shipping carrier after that.
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WILL I GET A TRACKING NUMBER?Yes! once your label is created. Tracking will update when the shipping carrier receives your package.
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HOW MUCH IS SHIPPING?Shipping costs are calculated during checkout based on weight, dimensions. and destination of the item(s) in your order.
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MY PACKAGE SHOWS DELIVERED BUT I CANNOT FIND IT?If your package information shows that your package was delivered, but you can't find it: Verify the shipping address that you input at checkout is correct. Look for a notice of attempted delivery. Look around the delivery location for your package. See if your package was delivered close by or if a neighbor accepted the package for you. Wait 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival. If your package has not arrived within 48 hours of saying it was delivered. Please send an email to paradisecreations@paradisecreations22.com with the following information: Order Number First and Last Name on your order Shipping Address on your order Order Date and Total Order Tracking Number We will respond in 24hrs
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CAN I ADD TO MY ORDER?Yes, Before the order is shipped.
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HOW LONG FOR EMAIL RESPONDPlease allow up to 24hrs on emails. due to high volume of emails.
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CAN I USE A DISHWASHER TO WASH MY TUMBLERS?It is recommended that you hand wash your tumblers. Due to high pressure wash.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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